Privacy Policy
Last Updated: 3/26/25
This privacy policy ("Policy") describes how GreenSight Technologies Inc. ("GreenSight," "we," "our," or "us") collects, uses, stores, discloses, and protects the personal information of users ("you," "your") in connection with your use of our products and services, including the Scan-For-Value mobile and web applications, websites (including www.greensighttech.com), and any other GreenSight services that link to this Policy (collectively, the "Services").
By accessing or using the Services, you agree to the terms of this Policy and our Terms of Service. If you do not agree, do not use our Services.
1. Information We Collect
We collect the following categories of personal and usage information:
A. Identifiers: Name, email address, phone number, user account credentials, and profile image (optional).
B. Device Information: Photos of electronic devices captured using our apps; embedded identifiers such as serial numbers, model numbers, product lines, device specs (RAM, storage, components, etc.).
C. Geolocation & Metadata: Timestamp, location data, and metadata associated with photos or user actions.
D. Usage & Feedback: User inputs, cutlines, internal grading logic, and direct feedback. We may record interactions with our Services to improve quality.
E. Market Data: Resale values based on external market integrations and historical analytics.
F. Technical Info: IP address, browser, device type, operating system, crash logs, and usage analytics.
We also collect aggregated or de-identified data that does not identify you personally.
2. How We Collect Information
- When you create an account or use the Services.
- When you capture device photos or interact with product features.
- From cookies, web beacons, and analytics tools (e.g., Firebase, GCP, OpenAI, Sentry).
- From third-party APIs or integrations used to enhance the Service.
3. How We Use Your Information
We use the collected data to:
- Operate, improve, and personalize the Services.
- Train and refine AI/ML models.
- Deliver analytics and insights to customers.
- Communicate with you (e.g., support, updates, marketing).
- Monitor usage, detect issues, and enhance performance.
- Develop new products or features.
- Showcase outcomes, trends, and metrics (in anonymized or aggregated form).
4. Data Ownership & Customer Responsibility
- GreenSight does not access personal data stored on electronic devices being scanned. If photos contain visible private data, GreenSight disclaims responsibility.
- Customers are responsible for what they upload. Do not include sensitive data unnecessarily.
5. Disclosure of Information
We do not sell personal information. We may share your data:
- With third-party service providers (e.g., Firebase, GCP, OpenAI, analytics tools).
- With your employer (if applicable).
- For legal, regulatory, or safety reasons.
- During a merger, sale, or asset transfer.
- In anonymized or aggregated form for marketing or benchmarking.
6. Security
We use commercially reasonable security measures to protect your information. However, no method of storage or transmission is 100% secure. You use the Services at your own risk.
7. Data Retention
We retain personal data for as long as needed to provide our Services and fulfill the purposes outlined in this Policy, or as required by law. You may request deletion of your data.
8. Your Rights
If you're a U.S. resident, you may:
- Request a copy of your personal data.
- Request deletion of your data.
- Export data (e.g., via CSV download).
- Opt out of marketing communications.
Contact us at privacy@greensighttech.com to exercise your rights.
9. Cookies and Tracking
We use cookies and analytics tools to understand how our Services are used. You can manage cookie settings in your browser.
10. Children’s Data
Our Services are not intended for use by children under 16. We do not knowingly collect data from minors.
11. Limitation of Liability
You agree that GreenSight shall not be liable for any damages resulting from:
- Data loss, corruption, or deletion.
- Decisions made using our software.
- Inaccurate resale value estimations.
- Business losses or lost profits.
- Misuse of data or unauthorized access.
You further agree to waive any right to bring a lawsuit, arbitration, or legal claim against GreenSight, its officers, employees, or affiliates related to your use of the Services. This waiver applies to all claims, including negligence, breach of contract, or tort claims.
12. State-Specific Rights
Residents of certain U.S. states may have additional rights. We comply with applicable privacy laws and offer:
- The right to know what data is collected.
- The right to request access or deletion.
- The right to limit use of sensitive data (note: we do not collect sensitive personal info).
- The right to non-discrimination for exercising privacy rights.
To exercise any rights, contact us at privacy@greensighttech.com.
13. Data Breach Notification
Despite our efforts to protect your Personal Information, no method of transmission over the internet or method of electronic storage is 100% secure. In the event that we become aware of a data breach that affects the security of your Personal Information, we will take commercially reasonable steps to investigate and, where appropriate, notify affected users and relevant authorities, as required by applicable law.
Notification may be provided via email, posted notice on our website, or other lawful means. You agree that GreenSight is not liable for any security breach, cyberattack, or data loss, unless such incident is proven to result directly from our willful misconduct.
14. Third-Party Services
Our Services integrate with third-party tools and APIs. We are not responsible for how those providers collect or use your information. Review their privacy policies before use.
A current list of third-party subprocessors is available upon request by emailing privacy@greensighttech.com.
15. Changes to this Policy
We may update this Policy from time to time. Changes will be posted on our website with an updated "Last Updated" date. Continued use of the Services means you accept the revised Policy.
16. Contact Us
For questions, data requests, or complaints, contact:
GreenSight Technologies Inc.
872 Higuera Street, San Luis Obispo, CA 93401
Email: privacy@greensighttech.com
Web: www.greensighttech.com/privacy
By using our Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.