This Privacy Policy describes how GreenSight Technologies, Inc. (“GreenSight,” “we,” “us”) collects, uses, and shares information when you visit our website, create an account, or use our software and services (the “Services”). This Privacy Policy is a notice about our data practices; it is not a contract. Use of the Services is governed by the GreenSight Subscription Terms at greensighttech.com/terms or a signed agreement with your organization.
1. Information We Collect
- Account and contact information. Name, work email address, job title, company, and login credentials when you or your organization create an account, request a demo, or contact us.
- Billing information. Billing contact details and payment method information. Payment card data is collected and processed by our payment processor; we do not store full card numbers.
- Usage information. How you interact with the Services, including features used, credit consumption, log data, device and browser type, IP address, and approximate location derived from IP.
- Website and cookies. We use cookies and similar technologies on our website for essential functionality and analytics. You can control cookies through your browser settings.
- Business data processed for customers. Our customers submit business data about IT assets and devices (such as device models, conditions, and images) for pricing, grading, and routing. The Services are not designed for personal information, and our terms prohibit submitting it. We process this business data on our customers' behalf to provide the Services.
2. How We Use Information
We use the information we collect to: provide, operate, secure, and support the Services; process payments and manage subscriptions; meter usage and administer credit allowances; communicate with you about the Services, including service and billing notices; improve and develop our products, including using data in anonymized, de-identified, or aggregated form to develop and train our models and pricing benchmarks; comply with legal obligations; and, with your consent where required, send marketing communications, which you can opt out of at any time.
3. How We Share Information
We do not sell personal information. We share information only with: service providers who help us operate (such as hosting, payments, analytics, email, and e-signature providers), bound by confidentiality and data-protection obligations; your organization, if your account belongs to a business customer (your organization's administrators may see your account and usage information); professional advisors, and authorities where required by law; and a successor entity in connection with a merger, acquisition, or sale of assets.
4. Data Retention
We retain personal information for as long as needed to provide the Services and for legitimate business purposes such as legal compliance, dispute resolution, and enforcing agreements. Customer business data is retained per our agreement with the customer; following termination, customers may export their data for thirty (30) days, after which we may delete it.
5. Security
We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, or to object to or restrict certain processing. To exercise these rights, contact us at [email protected]. If you are in the European Economic Area or United Kingdom, you may also lodge a complaint with your supervisory authority. California residents: we do not sell or share personal information as defined by the CCPA/CPRA, and we honor applicable rights to know, delete, and correct.
7. International Transfers
We are based in the United States and process information there. Where we receive personal information from other jurisdictions, we rely on appropriate safeguards under applicable law, such as the Standard Contractual Clauses approved by the European Commission (and the UK International Data Transfer Addendum, where applicable).
8. Children
The Services are for business use and are not directed to children under 16. We do not knowingly collect personal information from children.
9. Changes to this Policy
We may update this Privacy Policy from time to time by posting a revised version at greensighttech.com/privacy with an updated “Last updated” date. If changes are material, we will provide additional notice, such as by email or in-product notice.
10. Contact Us
GreenSight Technologies, Inc.
1134 Chorro Street, San Luis Obispo, CA 93401
Email: [email protected]